What are the Service Call charges?

SERVICE CALL CHARGES
Sydney Metro area: $140 inc GST + labour.
Payment is requested on the day of service
Cash, Visa or Mastercard is accepted

Sydney City 2000 and North Sydney 2060
Parking must be provided in these areas
Service Call $210 inc GST + labour

Sub Zero/Wolf Products. Please ask for charges.

LABOUR $35 per each 15 minutes of part thereof Inc GST

OUT OF SYDNEY METRO CALL CHARGES
Further charges may apply if the service suburb is outside the Sydney Metropolitan area. Please ask our staff for details.

What time will the Technician come?

The afternoon before service, a text message will be sent to your mobile advising a window of time the technician will attend the next day.

If the time is not suitable please call our office on 8788 8666. Please leave a message if we are closed and our office will call you back ASAP to book for another date.

There is a fee if our technician attends and no one is home.

Manufacturer and Extended Warranty

Please contact your appliance manufacturer or extended warranty company to register your appliance service.

Our office will contact you to arrange service once we have received an authority for warranty.

Please refer to your warranty terms and conditions. Out of warranty charges will apply if the fault is not a manufacturing issue.

When will we confirm your service booking

Our Business Hours are 8am – 5pm Mon – Fri. We will respond to your enquiry ASAP but generally within 3 business hours.

If your enquiry is urgent please call us on 02 8788 8666.

Old oven keeps going strong.
Our old St George oven needed a new element. The serviceman was able to come the next day, and replaced it very efficiently. I liked the way I was sent a text message giving time of arrival. I am also glad the the company can still repair a 27 year old oven!

Great service
Needed a service call on my washing machine. I was texted a service time window the evening before, and the technician arrived in the time slot. All the issues that I had with the machine were looked at, the leak, the filter (that I couldn’t undo) and the thumping noise. The technician (Joe) was polite, thorough and explained everything; he ran a (quick) cycle of washing to make sure that it was all OK.
Pleased to have everything sorted out. Great service. Thank you!

Positive: Professionalism
Rodney was both competent n personable. I really needed the repair done today n he did just that. Highly recommended!!

Helped me with an LG washing machine part. Very good customer service and accurate advise.

Very happy to recommend them to others. They sold the problem quickly and for a fair price.

James and Michael did and excellent job – i was informed the day before of a 2 hour call window – they arrived spot on time and did the job efficiently and professionally – highly recommended

Thoroughly professional service from Joe and the AGW team

This is the second time I’ve used AGW for appliance repairs. I specifically requested the same technician attend because I had a positive memory of my experience 18mths ago. I was right to do so. Joe is an expert in his trade and thoroughly professional. Prompt, polite and fast. When you’re getting billed based on time there’s always a nagging suspicion technicians are on the go-slow. Not so with Joe despite some minor complications with my dishwasher he devised a fix in no time at all. Individuals who work fast for the client understand they’ll get far more revenue from working honestly because of the likelihood of return business as opposed to screwing the client for every cent on one single occasion. I also like that when you call up AGW to book the job the automated message while you wait advises you of the fees. Great! Most businesses shy away from that level of transparency but this is convenient for the customer and gave me confidence that the business has nothing to hide. Overall, another positive experience with Joe and AGW. Thank you.

Prompt service , fast and efficient. Cannot fault the service I received.

We have used AGW for various whitegood repairs, they are very easy to deal with, on time , good communication and get the job done. Highly recommended.

All General Whitegoods are the best appliance repairers in the Sydney area. I have been using their excellent service for all our appliance repairs for many years. The office staff and technicians are friendly, easy to deal with and very knowledgeable. Keep up the great work! My Shr-ero 😉

Excellent

Thank you All General Whitegoods Joe”Vol”the Technician came to our home on time, the Text message was much appreciated, Joe was Professional, Friendly, Polite and very helpful, he had to make a return call out to replace the induction part. Joe was extremely efficient and an EXCELLENT serviceman and i could not speak more highly of him. Great Job well done !

Book A Service Call

What are the Service Call charges?

What time will the Technician come?

Manufacturer and Extended Warranty

When will we confirm your service booking

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